Initiate Connection.
Our network operations center is online 24/7. Whether you are ready to deploy a new gigabit fiber line or need immediate technical support, our routing protocols are standing by.
Direct Signal Lines
Our technicians are synced and ready to assist. Use these encrypted lines for instant priority routing.
Active Network Hubs
Our fiber-optic footprint is rapidly expanding. Visit our local hubs for enterprise consultations, hardware upgrades, or direct technical support.
New Delhi
Zetrox Tower, Sector 62, Cyber Park, New Delhi, 110001, India
Get DirectionsMumbai
TechWeb Center, Andheri East, Mumbai, Maharashtra 400053, India
Get DirectionsBangalore
Silicon Valley Hub, Koramangala 5th Block, Bengaluru, Karnataka 560095
Get DirectionsThe Support Matrix
Find immediate answers to our most common network and deployment inquiries to get you online faster.
How long does it take to deploy a new fiber connection?
Once your request is approved, our field technicians typically complete the full deployment within 24 to 48 hours. This includes running the fiber line to your premises, configuring the free 5G router, and testing network stability.
Are there any hidden installation or router rental fees?
Absolutely not. Transparency is our core protocol. Installation is 100% free, and a premium 5G/WiFi 6 router is provided at zero additional cost with all our standard and long-term plans. The price you see is the price you pay (plus standard GST).
What does "Symmetrical Speeds" actually mean?
Unlike traditional copper internet that severely limits upload speeds, Zetrox Fiber provides symmetrical bandwidth. If you are on our 300 Mbps plan, you get 300 Mbps Download AND 300 Mbps Upload. This is crucial for seamless video conferencing, cloud backups, and competitive multiplayer gaming.
Can I easily upgrade or downgrade my bandwidth plan?
Yes. Your network needs can scale instantly. Just contact our support team via the encrypted WhatsApp line or your customer dashboard. Upgrades are usually provisioned over the air within 15 minutes, with prorated billing applied to your next cycle.